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Support & Developer Tools

Access support resources, developer tools, troubleshooting guides, and community forums for SmartPatentScrapper.

Support Channels

Email Support

Contact our support team for technical issues, integration help, and account questions.

support@smartpatentvault.com

Community Forum

Join discussions with other developers, share experiences, and get community support.

Qrate Community →

System Status

Check API health, service status, and planned maintenance schedules.

View Status Page →

Developer Tools

API Test Console

Interactive testing environment to explore API endpoints, construct requests, and debug integration issues.

Open Console

Code Samples & SDKs

Ready-to-use code samples, client libraries, and SDK packages for popular programming languages.

JavaScript Python Ruby
Browse Samples

Error Reference Guide

Complete list of error codes, their meanings, and recommended solutions for common issues.

View Errors

Rate Limiting Calculator

Tool to calculate API rate limits based on your subscription tier and usage patterns.

Calculate Limits

Troubleshooting Guides

Facebook SDK Integration Issues

Issue: Facebook embeds not loading on your site.

Solutions:

  • Verify your App ID is correctly configured
  • Check Facebook post URL is public and accessible
  • Clear browser cache and retry
  • Ensure SDK is loaded in page head
  • Check browser console for errors
Llama AI API Rate Limiting

Issue: Receiving 429 Too Many Requests errors from Llama AI API.

Solutions:

  • Implement request queuing and backoff strategies
  • Cache API responses to reduce duplicate requests
  • Upgrade to higher tier plan for more API calls
  • Review your API usage dashboard
  • Contact support for rate limit increases
Blog Post Publishing Errors

Issue: Blog posts failing to publish or showing formatting errors.

Solutions:

  • Validate frontmatter YAML syntax
  • Check for valid category values (insights, research, community, updates)
  • Verify facebookEmbed URLs are properly quoted
  • Ensure patent IDs match existing patents
  • Review build logs for specific errors
Authentication Issues

Issue: Unable to authenticate with Meta API endpoints.

Solutions:

  • Verify API credentials are correct and not expired
  • Check environment variables are properly configured
  • Ensure API keys have appropriate permissions
  • Regenerate credentials if compromised
  • Review account status and subscription plan

Knowledge Base

How to Set Up Your Development Environment

Complete guide for setting up a local development environment for SmartPatentScrapper.

Best Practices for Patent Data Management

Guidelines for organizing, storing, and managing patent information securely.

Optimizing API Performance

Tips and strategies for maximizing API performance and reducing latency.

Scaling Your SmartPatentScrapper Deployment

How to scale your instance to handle growing patent databases and user loads.

Contact Support